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Part Time Veterinary Receptionist

  • Location:
    South East
  • Practice Name:
    Basingstoke Companion Care
  • Position:
    Receptionist
  • External Advertising Start Date:
    19 Sep 2019
  • External Advertising End Date:
    02 Oct 2019
  • Vacancy Type:
    Part Time
Surgery Information / Job Description
 If you enjoy providing great service and working in a team, we have just the opportunity for you at our Basingstoke practice to start as soon as possible.
 
What your typical day will look like
 
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

Your great client service during a client’s visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.  You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently.  Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system.

Person Specification
You will be a warm, outgoing and professional person with fantastic interpersonal skills which are pre-requisite as is the ability to remain calm in an often very busy environment. You are very well organised, well spoken, numerate and can juggle multiple tasks at one time. You have great attention to detail and are confident using computers and learning new software. You will also have proven customer service and administrative experience ideally gained in a reception environment. It goes without saying that you will have empathy with pet owners.

Core hours are Monday 9-2, Wednesday 9-3 Thursday 2-7:30, Friday 2-7 and alternate weekends, Saturdays 9-6 and Sundays 10:30-4pm (28.25 hours per week) with flexibility to undertake holiday and sickness cover at short notice.

Own transport is recommended - there is plenty of free parking and the practice is very well located being only 5 minutes’ drive from Junction 7 on the outskirts of Basingstoke (RG22 4TT). Ideally the successful candidate will live within a maximum of a thirty minute commute from the practice.

Salary between £7.70 and £9:50 per hour depending on experience. Please send your up to date CV and covering letter explaining why you feel you would be suitable for the role. No previous applicants.

Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

We are an equal opportunities employer.